How to Return

Box of Delights wants you to be completely satisfied with your purchase so we offer a full refund for any products that are returned to us within 30 days from the date you receive your order so long as items are unused, fully resalable and in their original packaging. 
 
If you have any problems with your order please don’t hesitate to call us on 01604 717922 between 10 am - 4pm Monday to Saturday or contact us via email.  We aim to respond to all email queries within one working day and we’ll be happy to help.
 
If your item is faulty just give us a call on 01604 717922 or contact us via email and we’ll arrange for a replacement to be sent out to you as quickly as possible.  If choosing to return an item, we would kindly ask that you please include a copy of your invoice along with a written reason for the return to help us improve our service. 
 
Postage of returns when the item is not faulty will be at your cost.
 
Our address for returns is:
Box of Delights
106 Milton Street
Northampton
Northamptonshire
NN2 7JF